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Friday, June 12, 2009

How to use Effective Sales Force

One of the biggest complaints among sales people is that they're not given enough time to do what they do best - sell! After spending time on sourcing leads and then hours of administration, many sales people feel drained and unhappy. After all, they were hired to sell and that's what they want to do.

Imagine if you could access software that allowed your sales people to spend more time selling and less time on the boring administrative side of things. Your sales figures are your key indicator for profitability, so why not increase them?

CRM, or customer relationship management, can be set to generate a level of sales force automation to allow your sales people the freedom and the extra time to get out where they enjoy being the most - selling.

You can also set your CRM software to allow your sales people to see which leads have been pre-qualified and are ready to buy right now and which leads are still just shopping and might need a little more persuasion.

You can also include various other factors that are designed to give your sales team the best possible chance of increasing sales. This means adding value-added products or cross-selling opportunities that are directly in line with what customers are likely to be most receptive to.

Effective use of sales force automation and CRM software can allow your sales team to spend more time with potential buyers, which means winning more deals. All this adds up to a potential for massive extra profits for your business.

While sales force automation sounds great from the sales person's perspective, the benefits are increased enormously for management.

CRM software can allow management to create reports instantly that can show accurate pipeline figures flowing into the business. You can also forecast cash flow and sales figures with a higher degree of accuracy based on the information accumulated.

It's also possible to pinpoint your staff's current level of productivity so you can more accurately monitor and track the progress of your teams at all times.

This kind of information can allow managers to route leads correctly and help all your sales people to learn to convert leads the same way as your top performers.

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