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Showing posts with label Telemarketing Services. Show all posts
Showing posts with label Telemarketing Services. Show all posts

Wednesday, July 8, 2009

A good mind of sale is Very Important for New Sales Lead

We all are known this is very tuff scenario for all the major economy. Each and every sector is going down and down. And if you are a sales person then your Default is more than the others in this economy slow down your sales lead generation ration is very poor. The best mind for sales is the mind that teaches the sales rep to let go of all of these things. You can't be thinking about your paycheck when you're in front of a prospect. You can't be thinking, "Wow, my wife is really going to get in my face if I don't make a sale today," or, "What am I going to tell my boss when I don't have any new sales today?" That's the attitude of fear. Neither can you be stuck in a sort of "lean and hungry," attitude that looks on people and gets a "I got another one," feeling about it.

How can you shift your mind so that you are 100% focused on your prospect in a way that is going to resonate for them? It's this simple: you should dedicate yourself to understanding that prospect's world. Every statement they make, every question they ask, and every objection or stall they raise is an opportunity for you, the rep, to find out what their real needs are. It's only then that you can match your product or service to the need and be of genuine help to your customers.

It's no secret that there's more of a struggle to fill up vacancies these days. Our stormy economic climate means that seniors communities that never had trouble filling up units before now have to compete on a whole new level. If you're not slashing rates, it's hard to contend with other communities that are - especially when they're also offering incentives like unlimited health care & monthly rent for one low price. Potential buyers are also skittish due to the difficult real estate market.

Yes, it's all too easy to get discouraged - and lose your "sales mojo." The good news is you have it in your power to get results for your organization. I'd like to share the success stories of three awesome clients we've been coaching that are now seeing increased revenues and growth - thanks to great executive and marketing teams that took our proven sales strategies on-board and made them work.

The most popular Sales strategic approach in Hard Times is: 'knock on more doors'. Work harder: more calls, more demos, more proposals. I recall this strategy being implemented by my first sales company for whom I sold copying machines in London in the early 1970's. "Go down each street on your sales territory rubbing your elbow against the wall. Every time your elbow 'goes in' it will probably be a door. Enter that door- who knows what customers may be lurking behind it !" The trouble with this 'numbers game' strategy - "the more doors you knock on the more orders you get"- is that the vast majority of today's sales mangers truly believe that this is the reality of the sales profession. They are wrong. The net result of 'knock on all doors and cold-call all every name', is that most of the time the seller is talking to people who are simply not and never will be clients. The only outcome is shorter and shorter sales meetings, constant rejection and a thoroughly disillusioned sales team. There are much more effective and efficient ways to find customers in the 21st Century. Even if it worked in the good times it most certainly is not working now!

Tuesday, June 23, 2009

How to Motivate your Sales Team?

Everyone is known that sales lead Generation is very important for your business development this is the backbone of any origination. Without a good sales chain you can’t survive in this market. For marketing managers, this type of software can also be very useful in helping to understand target markets, economic structure of a chosen industry, reviewing customer's brand experiences, and developing an understanding of where brands should be placed and how they should be marketed in the future. Again, the ability to integrate between departments will play a key factor.

Telemarketing is the one of the best way for Sales Lead Generation. This is very powerful and very effective process for sales Lead Development. Sales force automation systems are software products that are invaluable to many companies and are sometimes called Customer Relationship Management or CRM systems. SFAs track all of the stages of the sales process, including contact made with customers, purpose of the contact, and follow up. Some SFAs also include sales lead tracking systems and sales forecasting systems as well.

There are many benefits of this type of software for sales managers, including the automatic generation of tables, charts, and graphs. Many types of software also have the option of generating activity reports and other sales information. Sales managers can also use SFAs to track the progress of their sales staff, from number of calls made per day to number of successful sales as well as to coordinate with other departments within the company.

Using this system, a sales manager can eliminate or reduce the tedious system of manual report generation and sales tracking and can focus their efforts on providing support to their sales staff. The most essential feature of any SFA is its ability to integrate among different departments, so it is important to keep this criterion in mind when choosing software.

In order to maintain a good sales team you must have a good sales leader. If a sales team is disorganized, unmotivated and less focused on company results, chances are the leader is not functioning the way he is supposed to. In another light, the team probably does not recognize the leadership.

Now the team members must also be aware of the roles they have to play. Team training can make them realize that they need to underscore the company's projections and goals and not their efforts for personal credits. There are all sorts of team members that will comprise a sales team and all deal largely with the issues of attitude.

Thursday, June 18, 2009

Sales Management: Very Important for your Sales Team

Train your sales team. If your sales teams are not meeting the sales goals of the company, you can go ahead and conduct training session to improve their selling skills. Start by knowing their areas of opportunities so you'll know what areas you need to focus on. You may watch them in action or record their conversation with clients (if you are selling through telemarketing) to easily figure out their strengths and weaknesses. Teach them the skills they need, offer them with relevant information and assistance, and coach them so they'll become better on what they do.

It's all about the customers. Your sales teams will close more sales if they focus on solving the problems of your customers instead of just "making a sale." These people must be willing to spend some time knowing the exact needs and demands of buyers. The more they know about the pressing issues of customers, the higher their chances of offering them with products and services that will match their needs.

Customer service. Your sales team will most likely to close a sale if they treat your clients right. Train them how to be polite and how they can handle difficult situations. They must remain professionals even on trying times. In addition, they must care to offer your clients with timely assistance if they have questions, concerns, or complaints about their purchase. You see, when you address the concerns of buyers right away, they will feel that you are truly interested in helping them out and that you are not just after their money.

Monday, June 8, 2009

Sales Lead Very Important Factor for your Business Growth

Sales Lead Generation is a very vital and important factor for any business Originations. Think of it this way: there is little chance of survival for a man without money. If you are want to survive your business this is very important you have very good sales lead. It is the buyers who keep a certain business operational. In short, if there is no customer, there is no business at all.

Telemarketing services are coming a new hope for sales lead Generation. Before, telemarketing was an effective and less costly way to convince people to buy a certain product. Now, however, the majority of people get annoyed with cold calling. Business owners found another way of introducing their various products: advertising. Advertising can be done in various ways, like through media such as television and radio, or through billboards and pamphlets.

In the generation of sales, leads are very important. Getting more leads increases the sales of a business. Can you see the pattern now? How can a sale be possible without leads? In other words, a sales lead is the lifeline of a business.

yes, it certainly is. Doing it regularly is like practicing a certain thing to make it perfect. In the long run, you will learn what are the perfect, and at the same time effective, strategies to use. The more you gain success, the more you will be motivated. Obviously this hard work will indeed result in an increase of sales leads for your very own business. It also increases the confidence on the part of the business owner. And mind you, this will be a very satisfying feeling for a business owner.

Another thing is, looking for sales leads regularly and consistently will increase your chance as the business owner to have an established relationship with your different sales leads. Regular communication with your different customers will surely lead to a fruitful result.

Friday, May 22, 2009

Some Beautiful Tips to increase your sales

Each and every origination and business owner dreams of increasing their sales as this would mean more profit. Here's is the some beautiful suggestion that you need to do to realize this goal in as little time as possible:

Product knowledge. Don't even think about pitching your products and services unless you know them on a deeper level. You wouldn't want to get caught off-guarded when your prospects ask you some product related questions, right? Invest as much time as possible to really understand what you offer. I suggest that you use them to get first-hand experience. Through this, you'll know their limitations, how they work, and how they can benefit your clients.
Potential clients. You also need to have an in-depth understanding about your target audience. You need to know their problems, their goals in life, and their areas of interest. You also need to know their preferences and the elements that can influence their buying decisions. Knowing all these information can help you easily connect with these people, will help you build rapport with them, and later on, earn their trust.

Marketing campaign. You need to have a solid, powerful marketing campaign to give your products and services the kind of exposure they need. If you are selling over the internet, I personally recommend content base marketing solutions like ezine publishing, article marketing, blogging, forum posting, and hosting teleseminars. Why? It's because information is the best bait that you can use to capture the attention of your prospects. Talk about their problems or share something that can empower them to do things on their own and I'll bet that they'll be all ears.

Thursday, May 14, 2009

Need more Customers: Try Telemarketing Services

Every successful small business owner spends thousands every year on advertising. However most people may not be able to tell you how well their advertising is working, how many customers they are getting using various advertising media and what is the real cost of customer acquisition. Even more importantly, most business owners may blink at you if asked what is the real cost of customer retention. The Telemarketing services is very power full Services for Advertising and Sales leads.

If advertising dollar is not track able to the newly acquired or retained customers then it is a wasted dollar. If you do not have any knowledge of advertising whatsoever than you should remember one thing: AIDA. Where A is for attention, I for interest, D for desire and A for action. Whether you are advertising or promoting (or marketing) your product or service, your offer to the customer should be interesting enough to arouse a desire to take an action. It should focus on the benefits why your customer should buy your product and not from your competition. Good advertising often starts with 'Why' or 'How to...' and bad advertising often with name of he company, its history, and product... yawn... boring!

However it is expensive to get new customers via the advertising route. If you monitor closely or ask your accounts department for a complete breakdown then you may find that the new customers acquired via advertising are not as profitable as your existing customers, or the customers acquired via referrals. Does it sound obvious? Then why more businesses do not do it? Why owners are rushing to their phones every week to place an advertisement in their local paper, radio Internet, or whatever happens to be their medium of choice?

This is because calculating customer acquisition costs are often not as straightforward. As a rule of thumb, see how much you spend in a given quarter (or during the year) on average on advertising, add the cost of replying to potential customer inquiries including staff time and then divide this figure with the number of new customers acquired during this period. If you can track how much was sold to these customers then you will find out the profit per new customer at the cost of their acquisition.

Tuesday, May 12, 2009

Not getting fresh sale: Change your way

If you join this band wagon to rationalize your poor sales results, you need to step up and take responsibility for your own fate. It’s amazing how often sales teams play the victim here. They blame the marketing department, team or an individual, for their lack of sales.
Don’t get me wrong, I’m on your side. Often, in a typical, let’s say “traditional” organization, there is disconnection between marketing and the sales organization. There is a lack of communication, team work and common goals. Sad but true.

Often, the larger the company, the less marketing serves the individual sales professional. In corporations, it seems the norm for marketing is to concentrate on selling “the brand” and not products and services. Corporate marketing sells ‘the logo’ to trigger trust and positive emotions when people see it. Not all, but most, traditional marketing leans on advertising which fails to work directly for you in attracting new prospects and leads.

In small to medium-sized companies, there is usually a very small marketing team or a single very, over-worked marketer. Worst, as a business owner or independent professional, you don’t have a budget and you do everything! Again, marketing is absent or not good enough to generate enough new opportunities.

If you don’t accept that you have to take action yourself and keep looking outside for leads and prospects, you’re going to continue to fail to reach your sales objectives. The good news is that the technology and tools available today are powerful, affordable and effective for solving this challenge.

Friday, May 1, 2009

Initial Steps before Building Your Telemarketing Unit

A tele-sales unit won’t run on its own. You can’t imagine how callers will get caught up in each other’s business and distractions without someone there to get them back to work. Management by committee probably won’t work. You need to appoint a main supervisor or manager.

Want the worst people available on the market, today? They’re easy to find, and they’re all you’ll find if you pay the lowest wages. An attractive salary, commission or bonus structure, and typical benefits will get the best people to look you over. Your benchmark isn’t clerical or customer service work: it’s field sales compensation.

Thursday, April 30, 2009

How Can we Get More Sales Lead through Telemarketing

The Primary function of telemarketers is generates sales leads… sales leads generate sales presentations… and sales presentations generate customers. So, this is very important factor in your Origination success how can you handle leads, presentations, and customers, is this: How do we create that initial attraction? Once that initial attraction is developed, the other elements fall into place with hard work and skill.

The first step in creating that “initial attraction” is to determine what kind of lead you’re after. If it’s business sales leads, for example, you can position your offering in such a way that will promote the benefits that your product or service offers to their business. If you can help them increase profit, decrease employee downtime, minimize expenses, or increase their customer base, tell them that! Always frame the concept in the terms of a benefit to the business.

Don’t fall into the habit of merely listing what it is that your product or service looks like or can do. These are the features of the product and they’re simply not important to the customer. What is important – what will attract sales leads – are the benefits. Forget “it smells nice”, or “it’s 3 feet tall” or “it comes in blue”. Instead, focus on what the customer gets out of it: “a more efficient office” or “increased profit” or “happier employees”. These are the things that businesses care about. These are the things that business sales leads respond to when a telemarketing services company offers them.

The second step is to disseminate the information. This is done through an effective strategy that may not necessarily start with telemarketing services. For example, you might have a mail-out campaign or a television commercial blitz and follow that up with telemarketing services. Sometimes, it’s appropriate to pick up the phone as the initial contact… this is telemarketing lead generation. When those people are interested in the benefits offered (no matter what initial attraction marketing strategy you used) and they respond to the marketing, they become business sales leads.

Now the third step: This is where you take those sales leads and you pick up the phone and start dialing. At this point it’s a combination of skill and hard work that will turn those sales leads into people who are willing to be presented to a little more formally